FAQ

Creating an account is quick. Tap “Sign Up,” enter your email, create a password, and fill in your name, date of birth, and country. Make sure your details match your official ID — this speeds up later verification. You’ll be asked to accept the Terms and Conditions and confirm you’re of legal gambling age in your jurisdiction. After registration, you may receive an email to verify your address. Click the link in the email to confirm. Once verified, you can deposit, claim eligible bonuses, and start playing. If you have trouble receiving the verification email, check your spam folder or contact support@africasports.com or use live chat for a resend.

Verification keeps your account secure and ensures compliant payouts. AfricaSports may request a government-issued ID (passport, driver’s license, or national ID), a selfie or live face check, and a proof of address (utility bill or bank statement dated within the last 3 months). Upload documents through the secure verification area in your account. Processing typically takes 24–72 hours but can vary based on workload. Complete KYC before your first significant withdrawal to avoid delays. All documents are handled securely and only used for compliance and fraud prevention.

AfricaSports supports a wide range of payment options for deposits and withdrawals, and accepts EUR, GBP, and USD. Common methods include Visa and MasterCard, PayPal, Neteller, Skrill, ecoPayz, MuchBetter, Trustly, PaySafeCard, Neosurf, and popular crypto options like Bitcoin (BTC), Ethereum (ETH), and USD Coin (USDC). Processing times and fees vary by method. E-wallets and crypto are often faster for withdrawals, while cards can take a few business days. Check the cashier page for method-specific limits and processing details. If you need help selecting the best option for your country, contact support@africasports.com or use live chat.

Withdrawal times depend on the method and verification status. E-wallets and crypto typically process fastest — often within 24 hours after approval. Card and bank withdrawals may take 2–7 business days. All withdrawal requests are subject to identity checks and internal review; completing KYC ahead of time speeds things up. Minimum and maximum withdrawal limits vary by payment method and promotional status. Note that withdrawal requests will void active bonuses. If a withdrawal is delayed, check your account notifications and contact support@africasports.com or live chat for an update.

Wagering requirements tell you how many times you must play through a bonus before withdrawing winnings tied to that bonus. For example, AfricaSports’ welcome offer is a 100% match up to $/€200 with a 50x wagering multiplier. If you receive $100 bonus funds, you’d need to wager $100 × 50 = $5,000 before the bonus can be cashed out. Wagering usually applies to bonus money and winnings from bonus bets, with real balance used first for playthrough. Game contribution rates may vary — slots often contribute 100%, while table games and live dealer titles may contribute less or be excluded. Always read the full bonus terms for contribution rates, expiry (typically 7 days for free bets), and max cashout limits.

AfricaSports offers a 100% match up to $/€200 (min deposit $20) with a 50x wagering requirement on bonus funds. Sports promotions include targeted offers like a €10 free bet for new sportsbook players (min deposit €10, free bet valid 7 days, minimum odds 1.5), event “Bet & Get” campaigns, cashback on specific markets, and ACCA boosts up to 100%. Promotions have specific opt-in rules, minimum deposits, and eligibility conditions. Free bet stakes are typically not returned, and winnings from bonus bets often carry a 1x wagering requirement. Expiry is commonly 7 days. Always review the individual promo terms before claiming.

No-deposit promo codes are rare and may be offered occasionally. Most AfricaSports bonuses require a minimum deposit or specific opt-in. Current standard offers include deposit-based welcome bonuses and sports free-bet promotions. If a no-deposit code becomes available, it will be announced in the Promotions area and in account messages. Before using any code, check the promo terms for eligibility, wagering rules, game restrictions, and expiry. If you believe you’re eligible for a no-deposit reward but don’t see it, contact support@africasports.com or use live chat.

AfricaSports features a broad game library from top providers, including Evolution, NetEnt, Pragmatic Play, Play’n GO, Microgaming, Big Time Gaming, Quickspin, Red Tiger, and many others. You’ll find slots, live dealer tables, video poker, and specialty games, plus sportsbook markets for major events. Game availability may vary by country due to licensing and regulation. For a full overview of specific providers and featured titles, see our detailed review. Play limits, RTPs, and volatility differ by game — check game info before wagering.

Yes. AfricaSports operates under appropriate licensing and follows industry-standard fairness practices. Games come from reputable providers who use audited random number generators, and live games are operated by licensed studios. Payouts and bonus rules comply with regulatory requirements. For specifics about licenses and regulatory information, visit the site footer or contact support@africasports.com. Independent auditing and provider certifications help ensure fair play and transparent outcomes.

AfricaSports is fully optimized for mobile play through modern browsers on iOS and Android. You can access slots, live dealer games, and the sportsbook from your phone or tablet without downloading anything. In some regions, a dedicated app may be available — check the site’s download area or your device’s app store for availability and installation instructions. Mobile deposit, withdrawal, and verification features are supported, so you can play and manage your account on the go.

If you experience login problems, payment errors, game crashes, or slow performance, try these quick steps: clear your browser cache, update your app or browser, disable browser extensions, and ensure a stable internet connection. If problems persist, take screenshots and contact support@africasports.com or use live chat for real-time help. For verification delays or payout questions, include your account ID and any relevant transaction IDs to speed resolution. Support is available via FAQ, live chat, and email.

AfricaSports provides tools to help you play responsibly, including deposit limits, session time reminders, loss limits, time-outs, and self-exclusion options. You can set or change limits in your account settings or contact support to request assistance. If gambling is causing stress, financial problems, or affecting relationships, seek help immediately. Resources include GamCare, Gamblers Anonymous, and local helplines. Remember that play should be fun, not a way to solve financial issues, and there are no guaranteed wins.